Mission, Values and Principles
Superior Quality Healthcare in El Dorado County
Marshall Medical Center proudly serves the Western slope of El Dorado County.
Our mission is to improve the health of our community and offer health
services of superior value and quality, centered on the goals and needs
of our patients. We strive to deliver service that exceeds our patients’
Values & Principles
We at Marshall have dedicated our lives to healing, the prevention of illness
and the promotion of wellness, working with chronically ill patients to
help them live optimally within the limits of their condition. The Marshall
community -- employees, medical staff, volunteers, and leadership -- embrace
the following values and principles:
Our patients come first. All other values are overshadowed by the proper care of those who entrust
their lives to us. We embrace the diversity of our community and it is
our privilege to partner with our patients in their health and to treat
them with respect and compassion.
Healing is an art. Medicine flourishes best in a healing environment. Our patients and their
families are an essential part of the health care team.. We recognize
each patient is an individual and we adapt care to their personal needs.
To enrich our healing environment, members of the Marshall community treat
each other with the same respect we hold for our patients.
Medicine is a science. Clinical care provided at Marshall is based on the application of nationally
recognized best practices. We strive for continued improvement in all
aspects of patient care, pursuing growth in our collective expertise.
Excellence in prevention, diagnosis and treatment of disease are defined
by documented clinical outcomes.
Our organization is not defined by walls. Our organization is defined by the doors we open. The community is best
served by a continuum of care, wherever those services are needed, meeting
patients wherever they are in the spectrum of health. We reach out to
emphasize primary care, prevention, education, research, and collaboration
with other organizations when their missions complement our own.
We bequeath Marshall to future generations. Our community is best served by organizations that are locally owned and
managed. To maintain our independence and meet the present and future
needs of the community, we manage Marshall’s finances carefully.
We strive to provide the highest quality of care while maintaining exceptional
value and unparalleled service.
Success occurs when a vision becomes reality. After achieving over five
decades of success, Marshall Medical Center has translated its goals into
a singular vision statement:
“Transforming health care for you through compassion, quality and
And while change is constant in health care, Marshall’s vision statement
projects an expectation to chart our own course. It describes who we are
and what we want to accomplish in the future.
A commitment to our stated mission, vision, and values will help Marshall
achieve this transformation. Our focus is to foster a patient-centered
culture revolving around addressing patient needs, maintaining clinical
quality, and delivering effective care.
Furthermore, all Marshall employees – not just those who provide
direct patient care – are key to realizing this vision. This vision
statement contains goals vital to our long-term success. We have an express
desire to evolve and be proactive about pursuing quality and staying current
with innovative approaches.
Marshall Hospital is only one of approximately 40 independent acute-care
hospitals remaining in California (a decrease of 16 since 2009). For a
successful but independent entity like Marshall, there exists urgency
for change and transformation. Our vision statement combines both a desire
for a change and continued success.