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- Quality and Patient Safety

Quality and Patient Safety
National Recognition Marshall has been accredited by many national organizations and won many awards for patient care, safety and more.
Click here to review the highlights.
HCAHPS Data
Hospitals differ in the quality of care and services they provide to patients. HCAHPS star ratings provide a snapshot of the 11 measures of patient experience of care on Hospital Compare. In addition, the HCAHPS summary star rating combines all 11 HCAHPS star ratings into a single, comprehensive metric. Click here to view Marshall's results.
Infection Control
According to the Agency of Healthcare Research and Quality, a division of US Department of Health and Human Services, there's been a tremendous decrease in Hospital Acquired Infections (HAIs) the first part of the decade, a 17% decrease to 121 per thousand patient days. To put Marshall in comparison, over just the last two and a half years we have decreased 34%, going from an annual cumulative rate of 3.8 per thousand patient days to 2.5 per thousand patient days, significantly lower than the nationwide average. This is amazing work by our environmental services, nursing, clinical staff and providers to accomplish this drastic decrease in HAIs for our patients.
Nationally Recognized Stroke Care
Marshall’s stroke team is nationally recognized as a 5-star facility by hospital consumer ratings organizations. In order to be certified as a Primary Stroke Center by the Joint Commission, we must have in place specific, time-sensitive guidelines and processes for treatment of possible stroke patients and pass an intense survey by Joint Commission inspectors. Marshall earned certification in 2013 before repeating the honor – which the Joint Commission awards every other year. We take a great deal of care to ensure all our processes meet or exceed requirements for care.
Quality Transparency Dashboard
To better track and provide transparency on our patient data, Marshall is posting the following dashboard provided by the Patient Safety Movement, Hospital Quality Institute and the California Hospital Association. Our goal is to pursue and achieve patient safety for all.
Related Blogs
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For Your Health, Fall 2024
- Marshall In The News
Marshall For Your Health – Fall 2024
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For Your Health Spring 2022
- Newsletter
Click here to read the latest issue of For Your Health.
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For Your Health, Fall 2023
- Marshall In The News
Download the PDF here
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American Cancer Society National Colorectal Cancer Roundtable Honors Marshall for Their Efforts to Increase Colorectal Cancer Screenings
- Newsletter
The American Cancer Society National Colorectal Cancer Roundtable (ACS NCCRT), founded in partnership with the Centers for Disease Control and ...
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Marshall Named Top Hospital in Patient Safety and Quality Care
- Marshall In The News
- Press Release
Digital platform Money, in partnership with national watchdog organization The Leapfrog Group, has named Marshall one of 148 top hospitals in the ...
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Marshall Releases FY2022 Annual Report to the Community
- Newsletter
Click here to read Marshall Annual Report to the Community for fiscal year 2022
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Self-Schedule on MyChart
- Press Release
Your convenience is our priority. Log in to your MyChart account and schedule or cancel many types of appointments with ease, with the family and ...
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Marshall CEO Siri Nelson Honored As Woman Of The Year
- Press Release
MARSHALL CEO SIRI NELSON HONORED AS WOMAN OF THE YEAR BY CALIFORNIA ASSEMBLYMEMBER JOE PATTERSON California State Assemblymember Joe Patterson has ...
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Marshall Nationally Recognized for Exceptional Care
- Press Release
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RIBBON-CUTTING CEREMONY OPENS MARSHALL’S NEW AMBULANCE AWNING
- Press Release
PLACERVILLE, CA (MAY 28, 2025) - A brief ribbon-cutting ceremony on Wednesday, May 20 formally opened the new ambulance awning outside of Marshall’s ...
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