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  • Rich
    “My brother Will went missing in Pollack Pines last month and we were fortunate enough to find him alive. When he was found in the mountains, he was rushed to Marshall and admitted into the ICU. His core body temp was alarmingly low, was suffering from dehydration, frostbite and other physical and mental ailments. Our family rushed to the area immediately to help and had the pleasure of interacting with your staff. Words do not suffice for the experience encountered; your ICU nurses were the most understanding and professional nurses I have ever dealt with. Not only did they take care of my brother, they were the rock for the entire family. I'm not trying to take away from each Doctor that interacted also, they too were amazing. When he was released from the ICU and moved to the 2nd floor until discharge we received the same stellar service from the staff on that ward also. Truly thankful for everyone and everything done by the staff at Marshall Medical during this family situation.”
    - Rich H.
  • Amazing ER nurse Julie
    “I don’t usually submit reviews but I felt the need to just tell you how wonderful your ED Nurse Julie Kahm (I could be spelling that wrong) is. I brought my grandmother to the ED over the weekend, and she is usually very skeptical of going to the hospital, I cannot thank Julie enough for her bedside manner, her compassionate care, and I know that they are working their butt off in there and they are busy but she honestly had some of the best bedside manner I’ve seen in a nurse in a while, which helped ease my grandmas anxiety. I work in nursing administration outside of Marshall Hospital, so I have seen the good the bad and the ugly. And Julie was so amazing with my grandmother and family that I felt compelled to write a review and thank her. We need more nurses like her, and I hope she will be able to see this review because she made a difference to somebody. I know she helps a lot of people in one day but sometimes people just need to hear how much they have really made a difference. So thank you, keep doing what you are doing, it matters.”
    - Loretta
  • Fredrick

    I served in the US Air Force years ago, and we never used hearing protection back then, so unfortunately I suffered high frequency hearing loss. My symptoms became worse over the years and my family doctor, Caesar Ang, set me up with the Marshall Medical Hearing and I was pleasantly surprised how well they diagnosed my hearing loss and subsequently I ordered hearing aids. When I put the hearing aids in for the first time I cried tears of joy at being able to hear again! What a fantastic experience!

    I also recently went back to the Marshall Medical Hearing and ENT office to have my sinuses examined as I've been suffering quite a lot with allergies etc. The entire experience from checking in with the friendly staff and the awesome nurse, to seeing Dr. Chase was amazing! I like Dr. Chase! He spent a long time with me talking and examining me. He then prescribed some nasal sprays and removed huge balls of wax from my ears. My suffering is over! I felt I needed to share how grateful and impressed I am with Marshall Medical Hearing and ENT!

    - Fredrick H.
  • Patient at Infusion Unit
    “I've been going to the infusion unit for the past 3 or so weeks-with who knows how much longer to go-and I have to say the staff is nothing short of amazing! I've been taught to think that everyone has a sign on their chest that says "Make Me Feel Important"-these people do, and then some. No matter how busy and stressed out they are, they ALWAYS have a genuine smile on their faces and they are always checking with their patients to see if there's anything they can do. They not only infuse the liquid medication, they also infuse confidence, respect and so much more. Tia, Ahnalinn, Charlie, and all of them (I've met so many that I cannot remember all their names)-I feel like there is nothing they cannot do! If there is a Hall of Fame for medical personnel, they would be in on the first ballot.”
    - Antony H.
  • Round of Applause
    “Nurse Danna, who works within Dr. Ernst psychiatry office in Cameron Park, Ca, is absolutely amazing. She is SO therapeutic in hectic situations. I have had many conversations with her trying to figure out appointment times and prescription refills that would work with my very hectic student schedule. She has been the one person easing my chaos. She really is kind on a level that is hard to find these days and I appreciate her so much. Danna is a gold individual especially working in a mental health office. She deserves to be recognized for her excellence.”
    - Leah A.
  • Supportive, Informative and Caring

    My mother recently passed away at the ICU unit at Marshall's. I can't say enough positive things about the quality of her care and the support and comfort the nurses and all the staff provided her and our family. The ICU lead doctor, Dr. Tirumala, and the nursing staff during her week long ordeal were informative and supportive to our family, and worked to provide our mother comfort and dignity during this very difficult time. I can't list all the nurses, but David was remarkably supportive and gentle for the majority of her time, and Jody was a comfort to her and the family as she passed away. We are very thankful for their help to us all during this very difficult time.

    In addition to the ICU department, all doctors and staff from the ER (physician, Dr. Randhawa) and her surgeon, Dr. Thayer, provided excellent care, support, and comfort.

    - Nancy
  • Amazing Experience

    My husband and I had a FANTASTIC experience at Marshall Birth Center. First, we decided to take a tour of the facility before our baby was born - when you go in, you’re greeted by a friendly admin staff. The center has spacious, private rooms with a pull out bed for your significant other to sleep in, a huge jetted tub to relax in (as much as you can) during labor, access to some basic food items (my hubby appreciated this), birthing and peanut balls to help assist with labor, and most importantly, the BEST nursing staff ever. We had to come in several times before the birth of our baby to do some NSTs to make sure our babe was doing ok, so we had the chance to meet a lot of staff and see a lot of the different things they do for a mom when she comes to the hospital. Melissa and Haley were the NST nurses we saw, and they were friendly and eased our concerns when we didn’t know what was going on. When it came time for the big event to happen, we checked in for an early induction and were cared for by Kristy, Mariam, Rachel, and Peyton. I don’t know if I could say enough good things about these 4 wonderful ladies. They made my 32 hour labor seem like a piece of cake- in fact, they had me laughing and joking most of the time (even between pushes). Not only were they extremely informative and kept me knowing what was going, but they comforted me when they could see I was stressed or in pain and they truly made it a pleasant experience. I would be friends with each of them outside of this experience, and I actually miss them now that I am not in the hospital! Not only did they completely cater to my needs and emotions, but they also really eased my husband’s mind and made this a “fun” and less stressful event for him as well, which helped me relax. My doctors, Dr. Cherry and Dr. Tobin-Williams were also wonderful; kept me informed of my options for pain managements and were friendly and familiar faces (since I had seen both of them while pregnant). Ariel, the anesthesiologist, was friendly and professional, and came in a day later to check on me and baby to make sure everything was going ok, which was very appreciated. Our two pediatricians, Dr. Rendla and Dr. Christiansen, were great with our baby, very informative, and both my husband and I feel incredibly comfortable with either of them treating our baby for the next several years of his childhood. Nanci, Katie, and Sharon were our postpartum nurses and were also very informative about what to expect when taking baby home (they all swaddled like pros!) and made sure our stay was as comfortable as possible. Jamie and Christine, were our two amazing lactation consultants. Jamie was SO sweet and helpful in the hospital, showing me how to get the proper latch, talking me through proper diet for someone in my situation (breastfeeding with PCOS), and she checked up on us before we left to make sure we had everything figured out. Christine called to check up a few days later to make sure everything was still going well and ask if I had any questions, and was so friendly and nice- I know that if I ever have any concerns, I can call them without any fear of judgement or being embarrassed. Also wanted to mention how appreciative we were for the friendly interactions with Lisa and Jessica, charge nurses, and the housekeeping staff (I didn’t catch their names) who brought my meals, took out garbage, and made sure we had enough clean linens and pillows. The smallest things made a huge difference. Thank you very much to everyone Marshall Birth Center!

    - Kim K.
  • Excellent Hip Replacement Experience!

    My experience from initial evaluation to currently 1 week post-operative has been nothing less than amazing. Dr. Beamer and P.A. Barocio at the Marshall Orthopedic and Sports Center in El Dorado Hills, CA found severe damage to my right hip joint and recommended surgery. Having experienced several surgical procedures in several different hospitals in past years I was less than enthused. Preoperative paperwork was provided and any assistance I needed was provided. In one case, I needed a final blood draw which was done a week in advance but apparently not submitted to Dr. Beamer. His staff contacted me to remind me of the requirement, and when informed of the time crunch, the staff set an appointment at Marshall Hospital in order to prevent postponement. Professionalism, positivity, honestly addressing concerns, and level of care experienced there inspired increasing confidence leading to completion of surgery Dec 31, 2018.

    Every member of Marshall Staff, from the surgeon, anesthesiologist, surgical staff, RN’s and MA’s, physical therapists, housekeeping, and cafeteria demonstrated courteous and respectful care, an experience that was confirmed by speaking with my post operative roommate who had been there 8 days. While this may not be consistent across all patients experiencing this surgery, my pain level was minimum, even when they took me out to try a walk.
    Four months prior, I was my mother’s surgical buddy for the same procedure in a different hospital, and while satisfactory, the level of care was not the same. She has since joked with me that she was jealous! After care has been excellent as well, with RN’s checking and caring for the wound twice weekly, and physical therapy once per week.

    My wife and greatest treasure will require orthroscopic knee surgery, and I am so grateful to know Dr. Beamer, his staff, Marshall Hospital, and their staff will be there for her. Any reservations and concerns I had for her treatment and recovery have been dissipated by the unbelievable care I have experienced from start to near completion of my process. Although I am aware patient experiences are subjective, I commend the professionalism, respectful, compassionate, and caring treatment received at their hands, and highly recommend their services.

    - James D.
  • K.
    “Thank You”
    - K. D.
    K.
    "Want to say thanks to the angel in the ER on Thursday, who was so sweet, trying to help me not panic. I don’t know her name but I hope she sees this. She made a terrifying event less scary."
    - K. D.
  • I really appreciate the care and kindness I received

    I fell and broke my ankle on May 25th. EMTs arrived quickly and I took an ambulance to the ER. The ER staff attended to me quickly with care. I had surgery on June 5th. The pre-op, surgery and recovery staff were great. They kept me comfortable and gave me great care. I ended up staying overnight due to pain management. All of the nurses and aids that attended to me were very nice and caring. I really appreciate the care and kindness I received from all my care givers. Thank you for making this experience easier to get through.

    - Joy N.
  • The ER team Was Right on Target
    “I fell 12 ft off a ladder when my knee gave out on me. I ripped my arm open severing an artery, sprained my entire spine and messed up my left knee revision. EMTs were fast, efficient and professional. The ER team was right on target taking care of my body, extremely efficient, organized and thorough! The medical officer that stitched me up, did a beautiful job! The staff nurse taking care of my IV and every need is a hard worker and very efficient! Thank you so much Marshall ER! All of you make an outstanding team!”
    - W. B.
  • Total Hip Replacement, Overnight Stay, Great Care

    Last week I had a total hip replacement and the process from intake through surgery and hospital stay couldn't have been better. The surgical staff, headed by Dr. Beamer, put me at ease at every step, fully explaining what would be happening and what to expect. Transfer to recovery and then to the hospital floor went smoothly and efficiently. I would like to recognize two individuals who I felt went above and beyond expectations in providing aspects of my hospital care. RN Teri not only provided excellent care but took the time to connect with me as a person as well as a patient. Her personable approach put me at ease, at the same time I was confident that I was receiving the best care. The second person, Ana, was an aide during the overnight shift. She also provided great care, and in a manner that was respectful of the overnight hours and approached me in a very kind and thoughtful way that minimized disruption during the night.

    My great experience is continuing with Marshall Home Care. Both the nurses and the physical therapist are providing very thorough and effective care.
    My experience, from start to finish, with Marshall Medical Center was excellent. I was treated respectfully by all staff who were personable and professional.

    - W. F.
  • Everyone Did a Remarkable Job
    “I want to take this opportunity to thank ALL staff at Marshall Hospital for taking such special care of my sister-in-law (and me as a care-giver) during her recent surgery. Everyone did a remarkable job at making a stressful time more comfortable. We both appreciate the professional and caring way in which you all performed your difficult and demanding jobs. I must single out her surgeon, Dr. Taylor Vance -- he is a special person who truly cares about his patients, has a great bedside manner and goes above and beyond what is expected of him. After all that, my sister-in-law then received thank you cards in the mail from Marshall staff and Dr. Vance's office. What a thoughtful and talented group of medical professionals we have here in P Town!”
    - T. M.
  • L. H.

    As a Douala, I have attended several births here. The staff is amazing and the setting is lovely! In-room tubs are wonderful for laboring -- a wonderful addition to the new Birth Center. Every person who enters the room is friendly, professional, and personal. I speak of highest recommendations to my clients birthing at Marshall Birth Center!

    - L. H.
  • T. R.

    I must say I have never been so comfortable with a doctor on my first visit. Dr. Loni Jay is kind, caring, and took the time to learn about me and explain in detail the direction we are going in to treat my medical concerns. I highly recommend Dr. Jay to anyone.

    - T. R.
  • C. S. M.
    “Went to Marshall ER - triage was fast, got into a room and seen by a physician's assistant and within 30 minutes they were drawing blood doing x-rays giving me a breathing treatment. I was treated with much respect and I was very grateful for their services.”
    - C. M.
  • Amazing Surgical Team
    “On September 6th I had my gallbladder removed by Dr. Lussenden. He and his surgical team were amazing! I wasn't nervous because each of them took the time to go over everything that would be happening to me. They kept me laughing, and calm. When i woke up up My nurse Jason was so nice, he didn't rush me to wake up and was so kind when my stomach didn't agree with the motion of moving my bed to recovery. A day that should've made me nervous and scared was turned into a calm experience.”
    - Jasmine R.
  • Recent Treatment for Kidney Stones
    “On going kidney stone issues led me back to Marshall to undergo shockwave surgery last week. All through the out patient procedure, I was met with compassionate and expert hospital personal. Beginning with the receptionist, to the pre-op nurse Jillian, the operating room nurse Jeff, the anesthesiologist Dr. Kerr, the post-op nurse Willow, and the recovery nurse Teresa, all were comforting and sensitive to my needs. My urologist, Dr. Montorello, and the shockwave treatment expert were professional, thorough, and respectful . Dr. Montorello has a direct, yet calm manner that readily puts one at ease. An emergency situation in 2017 for kidney stones at Marshall, with Dr. Montorello, was equally as professional and committed to my well being. Thank you for your dedication to high quality care that keeps humanity at its core!”
    - Penny
  • ER Staff is Amazing
    “We are walking though some very difficult moments with an aging grandma. The Staff in the ER have been amazing in providing loving high quality care for grandma. Wendy R was compassionate and kind when grandma was ranting and raving and lashing out against the family and ER staff. Eileen A, Jill L, Dr Oliaro and the security staff were sweet and gentle when we returned a few weeks later with a broken hip. We really appreciate knowing that we have a incredible place to bring grandma when a higher level of care is needed. We love the respect that is given when grandma is acting out, we know she would be mortified if she had any idea how she was acting. Thank you for all the love and care not only given to grandma but to the tired family as well. We are blessed to have you in our community.”
    - Danielle V.
  • Russ G.
    “Anne, case nurse, and docs and nurses, zasia?, worked well to get me home! Thanks. No place like home.”
    - Russ G.
  • ED Visit
    “My experience with ED was very good. Assessment, x-rays, diagnosis, prognosis and prescription moved along very rapidly. I was on my way home by 2:30 pm. All staff was mindful and gentle with my injury (fractured ankle). The P.Ac was pleasant and thorough.”
    - Kathie
  • ER Fast Track is Wonderful
    “We came to the ER for a very non emergent issue. We had the blessing of having Lisa and Wendy in triage. They were so kind to my son, who was the patient. Our wait time was great and we were able to be seen by fast track. The very best part of our visit was the Fast track staff!!! NP Katrina and nurse Shelly were EXCEPTIONAL!!!! My son had poison oak on his face in his ear and in his groin. The care he received was wow worthy. They were educational and kind. The empathy and privacy shown to my teen son I will never forget. They empowered him in allowing him to make choices about his health care. I want to give a HUGE thank you to nurse Shelly and NP Katrina. You two are the very reason that Marshall in as exceptional as it is. We will never forget your kind professionalism. What an asset you are to Marshall and this community.
    Thank you from our family!”
    - D.
  • “I went to Marshall's emergency room with what I thought was an asthma attack. I expected a quick breathing treatment and a speedy discharge home, as that is what always happened when I went to the E.R. with breathing problems. Well, after my breathing treatment, and as they were preparing my discharge papers, I went into respiratory failure. I don't recall much after that, but I do know that I was intubated and admitted to Marshall's ICU, placed in a medically induced coma, and hooked up to a ventilator. I remained in the ICU for 11 days. Although my recollection of my time in the ICU is very fuzzy, I can say that the staff is beyond amazing! They are so very compassionate, and incredibly patient! Due to the medications used to keep me sedated, I became delirious. I was convinced the ICU nurses were all purple skinned aliens who had set up an elaborate "Marshall Medical" hologram, and were intent on harvesting my organs. In my delirium, I was absolutely convinced they were going to kill me, and I was NOT pleasant to them. I'm mortified after reading through my admission notes and I feel just awful about the way I treated the ICU staff! Especially the nurse I kicked in the face! *those meds are no joke! That person was NOT me! Anyway, long story short, I am a 48 year old single mother to three young kiddos and we are so very grateful to Marshall. You saved my life! Thank you.”
    - JE
  • “I had an MRI and I was very nervous. The radiologist was terrific! Kind, patient and got me through it, all calm and collected. Thank you!”
    - JL
  • “I sat in the ER waiting room for about 5 seconds before they were triaging me. The nicest most professional staff ever. I’m talking about everyone, not just the nurses and doctors. God bless all of them and thank you for taking such good care of me.”
    - Cory
  • “Marshall is filled with great doctors, and caring staff and nurses. It feels like family here.”
    - JH
  • I would like to thank the ER team for my amazing care I received.
    “I would like to thank the ER team for my amazing care I received. I was treated with respect and caring throughout. The Dr. was very thorough with her work up. I finally got an accurate diagnosis for my symptoms and my pain. The nurses were attentive to my needs. Thank you for everything! You are really great at your job! Thank you for making sure I was comfortable and all my needs were met.”
    - K
  • The whole staff is so nice and they truly want to help.
    “I love the staff here. They always follow through with what they say they will do. I've never had to remind them. They are amazing. The whole staff is so nice and they truly want to help.”
    - AF
  • I would recommend it for anyone who wants great medical care.
    “Marshall is a really good medical center containing all necessary departments needed. The medical care given by my PCP is really top in class. In fact, all of the people I have come into contact with were very helpful. I would recommend it for anyone who wants great medical care.”
    - KB
  • Our family is so appreciative
    “Our family is so appreciative of all the care and compassion we received during my breast cancer lumpectomy process. You all make healing so much easier and faster. Our family thanks you all.”
    - N.R.
  • These folks make the process of going through cancer and all the meds quite easy.
    “These folks make the process of going through cancer and all the meds quite easy. For me it was easy, and I could walk out and drive home after the treatments, I am thinking I'm lucky.”
    - C.M.
  • “A huge thank you to all the staff – nurses, doctors and attendants – who took care of our dad while he was in the hospital for a week. Everyone we came in contact with was helpful, professional and friendly. Dad is home now after excellent care and we are all so very thankful for the staff at Marshall Hospital. THANK YOU!”
  • Hear from Our Employees
    “I enjoy working at Marshall because I feel like it provides amazing opportunities for all of its employees to grow and succeed.”
    - Reggie H.