I've been going to the infusion unit for the past 3 or so weeks-with who knows how much longer to go-and I have to say the staff is nothing short of amazing! I've been taught to think that everyone has a sign on their chest that says "Make Me Feel Important"-these people do, and then some. No matter how busy and stressed out they are, they ALWAYS have a genuine smile on their faces and they are always checking with their patients to see if there's anything they can do. They not only infuse the liquid medication, they also infuse confidence, respect and so much more. Tia, Ahnalinn, Charlie, and all of them (I've met so many that I cannot remember all their names)-I feel like there is nothing they cannot do! If there is a Hall of Fame for medical personnel, they would be in on the first ballot.

On September 6th I had my gallbladder removed by Dr. Lussenden. He and his surgical team were amazing! I wasn't nervous because each of them took the time to go over everything that would be happening to me. They kept me laughing, and calm. When i woke up up My nurse Jason was so nice, he didn't rush me to wake up and was so kind when my stomach didn't agree with the motion of moving my bed to recovery. A day that should've made me nervous and scared was turned into a calm experience.

We are walking though some very difficult moments with an aging grandma. The Staff in the ER have been amazing in providing loving high quality care for grandma. Wendy R was compassionate and kind when grandma was ranting and raving and lashing out against the family and ER staff. Eileen A, Jill L, Dr Oliaro and the security staff were sweet and gentle when we returned a few weeks later with a broken hip. We really appreciate knowing that we have a incredible place to bring grandma when a higher level of care is needed. We love the respect that is given when grandma is acting out, we know she would be mortified if she had any idea how she was acting. Thank you for all the love and care not only given to grandma but to the tired family as well. We are blessed to have you in our community.

We came to the ER for a very non emergent issue. We had the blessing of having Lisa and Wendy in triage. They were so kind to my son, who was the patient. Our wait time was great and we were able to be seen by fast track. The very best part of our visit was the Fast track staff!!! NP Katrina and nurse Shelly were EXCEPTIONAL!!!! My son had poison oak on his face in his ear and in his groin. The care he received was wow worthy. They were educational and kind. The empathy and privacy shown to my teen son I will never forget. They empowered him in allowing him to make choices about his health care. I want to give a HUGE thank you to nurse Shelly and NP Katrina. You two are the very reason that Marshall in as exceptional as it is. We will never forget your kind professionalism. What an asset you are to Marshall and this community. Thank you from our family!

My husband and I had a FANTASTIC experience at Marshall Birth Center. First, we decided to take a tour of the facility before our baby was born - when you go in, you’re greeted by a friendly admin staff. The center has spacious, private rooms with a pull out bed for your significant other to sleep in, a huge jetted tub to relax in (as much as you can) during labor, access to some basic food items (my hubby appreciated this), birthing and peanut balls to help assist with labor, and most importantly, the BEST nursing staff ever. We had to come in several times before the birth of our baby to do some NSTs to make sure our babe was doing ok, so we had the chance to meet a lot of staff and see a lot of the different things they do for a mom when she comes to the hospital. Melissa and Haley were the NST nurses we saw, and they were friendly and eased our concerns when we didn’t know what was going on. When it came time for the big event to happen, we checked in for an early induction and were cared for by Kristy, Mariam, Rachel, and Peyton. I don’t know if I could say enough good things about these 4 wonderful ladies. They made my 32 hour labor seem like a piece of cake- in fact, they had me laughing and joking most of the time (even between pushes). Not only were they extremely informative and kept me knowing what was going, but they comforted me when they could see I was stressed or in pain and they truly made it a pleasant experience. I would be friends with each of them outside of this experience, and I actually miss them now that I am not in the hospital! Not only did they completely cater to my needs and emotions, but they also really eased my husband’s mind and made this a “fun” and less stressful event for him as well, which helped me relax. My doctors, Dr. Cherry and Dr. Tobin-Williams were also wonderful; kept me informed of my options for pain managements and were friendly and familiar faces (since I had seen both of them while pregnant). Ariel, the anesthesiologist, was friendly and professional, and came in a day later to check on me and baby to make sure everything was going ok, which was very appreciated. Our two pediatricians, Dr. Rendla and Dr. Christiansen, were great with our baby, very informative, and both my husband and I feel incredibly comfortable with either of them treating our baby for the next several years of his childhood. Nanci, Katie, and Sharon were our postpartum nurses and were also very informative about what to expect when taking baby home (they all swaddled like pros!) and made sure our stay was as comfortable as possible. Jamie and Christine, were our two amazing lactation consultants. Jamie was SO sweet and helpful in the hospital, showing me how to get the proper latch, talking me through proper diet for someone in my situation (breastfeeding with PCOS), and she checked up on us before we left to make sure we had everything figured out. Christine called to check up a few days later to make sure everything was still going well and ask if I had any questions, and was so friendly and nice- I know that if I ever have any concerns, I can call them without any fear of judgement or being embarrassed. Also wanted to mention how appreciative we were for the friendly interactions with Lisa and Jessica, charge nurses, and the housekeeping staff (I didn’t catch their names) who brought my meals, took out garbages, and made sure we had enough clean linens and pillows. The smallest things made a huge difference. Thank you very much to everyone Marshall Birth Center!