In addition to a local community/business-based
Board of Directors, Marshall Medical Center is led by Chief Executive Officer James Whipple,
as well as Chief Operating Officer (COO) Shannon Truesdell, RN, Chief
Nursing Office (CNO) Kathy Krejci and Chief Financial Officer (CFO) Laurie
Eldridge and Pat Dolphin (Chief of Clinics). They are complemented by
a team of division Vice Presidents across all major areas, from patient
care to employee services.
James Whipple, Chief Executive Officer (CEO)
James joined Marshall in 1982 as its Director of Finance/Chief Financial
Officer. He had double majored while attending California State University,
Chico, earning a Bachelor of Science degree in business as well as a Bachelor
of Arts degree in economics. He then went on to achieve an MBA from the
University of Washington. Before joining Marshall, he served four years
as Assistant Controller for Rideout Memorial Hospital in Marysville. After
years of providing sound fiscal management, helping lead Marshall’s
growth and expansion in the '80s and '90s, and upon the retirement
of long-time Administrator Frank Nachtman in 2003, James was selected
as Marshall’s next CEO.
Shannon Truesdell, RN, Chief Operating Officer (COO)
Shannon has been with Marshall since 1989, when she was selected as manager
of Surgical Services. She held a number of progressively responsible nursing
leadership positions through the years and was named Assistant Administrator
in 2000 and became Chief Operating Officer in 2011. Shannon earned her
bachelor of science in nursing from San Francisco State University and
a master’s in public administration – health services, from
the University of San Francisco. She’s a member of the American
Organization of Nurse Executives and the Association of California Nurse Leaders.
Laurie Eldridge, Chief Financial Officer (CFO)
Laurie joined Marshall in 1990 and has held a number of positions during
her tenure, including senior accountant and controller. She succeeded
James Whipple as CFO when James was selected as CEO in 2003. An El Dorado
County resident since 1980, Laurie earned her Bachelor of Science degree
in managerial economics at UC Davis. In her role as CFO, Laurie also oversees
the business/administrative functions of the organization, including overall
fiscal services, materials management and marketing/community relations.
Laurie is a member of the Healthcare Financial Management Association (HFMA).
Kathy Krejci, Chief Nursing Officer (CNO)
Kathy began her Marshall career 27 years ago as a registered nurse in the
medical-surgical hospital area. She worked in endoscopy procedures and
surgery at Marshall prior to becoming Director of Patient Care Services
10 years ago. She maintains her CNOR (Certified OR nurse) and ACLS certification
(Advanced Cardiac Life Support). Kathy has an MBA in Health Services Administration
and brings a great deal of experience and enthusiasm to the CNO role,
which she assumed in 2011.
Pat Dolphin, Chief of Clinics
Upon her 2016 arrival at Marshall, Pat brought 20 years of accomplishment
in healthcare clinic administration. She improved efficiency and patient
experience at UC Irvine Health as Chief Ambulatory Officer from 2014-2016.
As a vice president for HealthCare Partners, she significantly expanded
patient membership. The Southern California native graduated with a Bachelor
of Science in Biology from Long Beach State. She collected a Master's
of Business Administration from the University of Phoenix.