Insurance and Billing Information
Marshall Medical Center Insurance Assistance
For more billing information, the following pages are available for you to read.
We want to make it as simple as possible for you to manage the costs of
services. By discussing the expenses in advance with your doctor, your
insurer and the hospital, you will be better able to manage and understand
your medical bills.
Our Business Office will bill your primary insurance company, one secondary
insurance company and any third-party insurance company. Even if Marshall
bills your insurance, you remain responsible for payment for all care
you receive. This may include care denied or not covered by your insurance,
as well as your deductible and co-payment amounts.
In addition to your hospital bill, you may receive separate bills from
physicians involved in your care, such as your primary care physician,
radiologist, emergency services physicians, surgeons, anesthesiologists,
and other consulting physicians. Please contact these services directly
with any billing questions.
Health Care Charges
At Marshall we know how it is important for you to understand your healthcare
options and costs. To ensure price transparency as required by Federal
regulations, we are providing our fee listings for each of our service areas.
Insurance companies negotiate contracted amounts with hospitals and medical
groups. This contracted amount often reduces the fee that is used to calculate
your out-of-pocket expenses. Marshall’s contracted amount (and therefore
the amount Marshall receives from the various companies/Medicare/Medi-Cal)
is on average substantially less than the charges that are included in
the documents provided below.
Additionally, as a non-profit entity, some of the payments we receive do
not cover the costs of providing care. We make every effort to balance
out all payments we receive to ensure we can continue to provide quality
care to our community and maintain our operations. Marshall offers many
charity care and financial assistance policies to patients who are uninsured
or underinsured and require financial assistance based on their income.
Marshall Medical Center accepts a wide array of health insurance plans
and it is important that you verify that Marshall Hospital and/or specialty
is included in your health plan’s network of contracted hospitals
and physicians to assist in limiting your out-of-pocket costs.
The fee’s provided below
do not take into account your insurance benefits or the amount that Marshall
has agreed to under any insurance plan (i.e., employer benefit, Medicare
or Medi-Cal). Please contact your insurance company for a pre-treatment estimate/pre-treatment
authorization which is designed to provide you with a more comprehensive
explanation of your potential out-of-pocket costs.
If you think you will need assistance with your hospital bill or need to
request an itemized statement, please call our business office as soon
as possible at