Insurance & Billing Information

Insurance and Billing Information

Marshall Medical Center Insurance Assistance

For more billing information, the following pages are available for you to read.

We want to make it as simple as possible for you to manage the costs of services. By discussing the expenses in advance with your doctor, your insurer and the hospital, you will be better able to manage and understand your medical bills.

Our Business Office will bill your primary insurance company, one secondary insurance company and any third-party insurance company. Even if Marshall bills your insurance, you remain responsible for payment for all care you receive. This may include care denied or not covered by your insurance, as well as your deductible and co-payment amounts.

In addition to your hospital bill, you may receive separate bills from physicians involved in your care, such as your primary care physician, radiologist, emergency services physicians, surgeons, anesthesiologists, and other consulting physicians. Please contact these services directly with any billing questions.

Health Care Charges

At Marshall we know how it is important for you to understand your healthcare options and costs. To ensure price transparency as required by Federal regulations, we are providing our fee listings for each of our service areas.

Insurance companies negotiate contracted amounts with hospitals and medical groups. This contracted amount often reduces the fee that is used to calculate your out-of-pocket expenses. Marshall’s contracted amount (and therefore the amount Marshall receives from the various companies/Medicare/Medi-Cal) is on average substantially less than the charges that are included in the documents provided below.

Additionally, as a non-profit entity, some of the payments we receive do not cover the costs of providing care. We make every effort to balance out all payments we receive to ensure we can continue to provide quality care to our community and maintain our operations. Marshall offers many charity care and financial assistance policies to patients who are uninsured or underinsured and require financial assistance based on their income.

Marshall Medical Center accepts a wide array of health insurance plans and it is important that you verify that Marshall Hospital and/or specialty is included in your health plan’s network of contracted hospitals and physicians to assist in limiting your out-of-pocket costs.

Important Note:

The fee’s provided below do not take into account your insurance benefits or the amount that Marshall has agreed to under any insurance plan (i.e., employer benefit, Medicare or Medi-Cal). Please contact your insurance company for a pre-treatment estimate/pre-treatment authorization which is designed to provide you with a more comprehensive explanation of your potential out-of-pocket costs.

If you think you will need assistance with your hospital bill or need to request an itemized statement, please call our business office as soon as possible at (530) 626-2618.