Marshall Medical Center is now offering virtual visits with doctors through
both telephone and video chat, making it easier for people to access care
during the pandemic.
A video visit allows patients to meet with their primary or specialty care
provider through a secure, privacy-compliant video chat, from the convenience
and security of their own home. Video visits require a device with a camera,
speakers and microphone and a strong internet connection.
“Video Visits throughout Marshall Medical Center allow us to utilize
technology and our secure Epic Electronic Health Records to take care
of our patients wherever they are, by prioritizing our patient first philosophy
and allowing access and continued care in a convenient way for our community,”
says Courtney LaCaze-Adams, MD, Chief Medical Information Officer. “We
look forward to expansion and continued use of MyChart Video visits as
we move forward and navigate through this COVID-19 crisis and beyond.”
During both a telephone and video visit, providers can conduct a routine
appointment, prescribe medications, coordinate additional treatment options
and assess whether further care is needed. Virtual visits can be suitable
as a follow-up visit for an acute condition, medication management for
chronic conditions, reviewing test results and other types of visits where
a close physical examination is not needed.
Telephone visits are available at all Marshall clinics. Video visits are
available at most Marshall offices and access is rapidly being expanded.
Call your provider to see if virtual visits are available in their clinic
and appropriate for your condition.
Virtual visits are covered by most insurances including Medicare and Medicaid
during the COVID-19 crisis. A co-pay may still apply based on the patient’s
plan. Virtual visits are not meant for emergency needs. Call 911 for life
threatening situations. For more information about telephone or virtual
Marshall Medical Center is an independent, nonprofit community healthcare
provider located in the heart of the Sierra Foothills. Marshall Medical
Center includes Marshall Hospital, a fully accredited acute care facility
with 125 beds in Placerville; several outpatient facilities in Cameron
Park, El Dorado Hills and Georgetown; and many community health and education
programs. Marshall has over 200 licensed practitioners and over 1,600
employees providing quality healthcare services to over 180,000 residents
of El Dorado County.