Commonly Asked Diagnostic Imaging Questions
El Dorado County Radiology
How long does it take for my physician to receive my diagnostic imaging results?
It usually takes 24 to 48 hours. If you have not heard from the ordering
physician within two to three business days, please call his/her office.
Diagnostic Imaging staff cannot give you the results over the phone.
Can I bring my child with me to my appointment?
If you have children under 12 years old, please make other arrangements
for childcare, as there are no childcare facilities on site. Children
under 12 may not be left unattended in the waiting areas. Due to the nature
of the types of imaging exams performed and for safety purposes, children
are not allowed in the examination rooms.
Why am I having this procedure done?
Please ask the physician who ordered your test why you are having this
Does my diagnostic imaging test need a pre-authorization from my insurance company?
Check with your insurance company and/or the physician who ordered your
imaging test or one of his/her staff. It is the responsibility of the
physician who orders the diagnostic imaging test to obtain pre-authorization
Can I checkout my diagnostic images or have them mailed?
Yes. Call Marshall’s Diagnostic Imaging department at (530) 626-2613
at least 24 hours before you need to pick-up your images. Have available
the name, address and phone number of the office or facility where the
images are going. Marshall's diagnostic imaging facilities are completely
digital. This means that the images from your diagnostic imaging test
are stored electronically and can either be copied to a CD or printed
on film. We will, by default, produce copies of your images on CD as most
physicians prefer to receive the images in this format.
Do I need a physician to order the diagnostic imaging exam?
Am I going to have to wait?
Yes. We do not accept self-referrals for any exams, including mammograms.
You will receive a written order from your physician for the imaging procedure.
You can make your own appointment.
Most of the time, patients do not need to wait long, but this depends
on how many appointments are scheduled that day.
If your appointment is at one of Marshall's outpatient imaging centers
(in Cameron Park and Placerville), delays rare as the majority of procedures
performed are scheduled. Exams scheduled at the Marshall Hospital facility
are prone to more delays due to unexpected inpatient and emergency needs.
We will do everything possible to stay on schedule, but your patience
is greatly appreciated.
Is there a radiologist on site?
Yes, all of our facilities have a radiologist available to read test images.
Please call us to schedule your procedure at
(530) 626-2862. Bring your physician's written orders to your appointment.